Transferring a domainDomainYour site's name on the internet, such as horanos.com. You register it for a year or more and renew it to keep it. changes one thing: the company that renews it, your registrar. The domain stays yours, and your site and e-mail keep working as long as the name serversName serversThe servers that hold your domain's DNS records. Changing them moves the domain's management elsewhere and can take a while to spread. stay the same. This guide covers what to prepare before you transfer your domain to Horanos, and what happens along the way.
Before you start: look your domain up
Type your domain into the WHOISWHOISA public record of a domain's details: the registrar, the registration and expiry dates, and the name servers. tool. It shows when the domain was registered, when it expires, who the current registrar is and which status codes it carries. Together they tell you whether a transfer is possible right now.
- Age: generic domains usually cannot be transferred within 60 days of registration or of their last transfer. This is a general registry rule, not a condition of ours.
- Expiry: the domain must be active, not expired. If it expires in a few days, renew it at your current provider first, or start early, because a transfer can take days.
- Status: if you see "Transfer locked", remove the lock first. If you see "Expired, in the redemption period" or "Being deleted", it cannot be transferred now.
- The holder's e-mail: make sure it is correct at your current provider, since the transfer approval message may be sent there.
Step 1: remove the transfer lock
Most providers lock transfers by default to protect your domain. The lock is called Transfer LockTransfer lockA protection on the domain that stops it moving without your permission. Remove it at your current provider before starting a transfer. or Registrar Lock, and WHOIS shows it as clientTransferProhibited. Log in to your current provider's panel, open the domain's settings and switch the lock off. If you cannot find the option, ask their support.
Step 2: get the transfer code
The transfer codeTransfer code (EPP or Auth Code)A password for the domain from your current provider. It proves you own the domain when you move it to another provider. is a password for the domain, called EPP code or Auth Code. You find it in your current provider's panel or get it from their support. Give it only to the registrar you are moving to: whoever holds the code can request the transfer.
Step 3: start the transfer with us
For generic domains such as .com, .net and .org there are two ways. The first is to do it yourself:
- 01Open the domain transfer page and type your domain into the check form.
- 02On our platform: paste the transfer code and pay the invoice.
- 03If your current provider e-mails you asking to approve, approve it.
- 04The transfer completes and the domain shows in your account with us.
The second is to let us do it: open a support request with the domain name and the transfer code. We prepare the transfer, send you the invoice and follow it until it is done. The transfer price of each extension is in the domain price table, in the "Transfer" column.
Will my site or e-mail stop?
No, as long as the name servers (DNSDNSThe internet's directory: it turns a domain name into a server address, so browsers find your site and mail finds your mailbox.) stay as they are. A transfer only changes who renews the domain, so do not change the name servers while it runs. If you are moving your hosting too, switch them after the transfer completes, once your site is ready on the new hosting.
How long does it take, and what about the time left?
It depends on the extension and on your current provider. For generic domains, if the current registrar neither approves nor rejects the transfer, ICANN's rules approve it automatically after five days. If you approve the confirmation message yourself, it can finish sooner.
The time left on your registration is usually not lost with generic domains. Whether the transfer also adds a year to the expiry date differs from one extension to another, so ask us about your domain before you start.
.sy domains are transferred differently
Moving a .sy domain from another Syrian registrar does not go through the cart or a transfer code. Ask us in a support request or on WhatsApp and we send you the papers it needs. You return them signed and stamped and pay the invoice, and we complete the transfer. The holder and the domain's details stay the same: only the registrar changes.
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- DomainsDomain transfer lock: what it is and when to remove itWhat clientTransferProhibited means in WHOIS, why it protects your domain, what the other status codes mean, and when to switch the lock off and on again.
- DomainsBuy a domain and keep your current hostingRegister your domain with Horanos and keep your site and e-mail with your current provider: the steps, what to do if you already ordered, and timing.
- DomainsHow to register a domain with HoranosRegister most domains directly in our shop, from .com to country domains: the steps, nameservers with or without our hosting, and what differs for Syrian domains.

