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How to transfer your domain to Horanos, step by step

Remove the transfer lock, get the EPP code, check the domain's age and expiry date, then move it without your site or e-mail going down.

3 min read

Illustration of a domain moving from the old registrar's server to Horanos using an EPP code

Transferring a domain changes one thing: the company that renews it, your registrar. The domain stays yours, and your site and e-mail keep working as long as the name servers stay the same. This guide covers what to prepare before you transfer your domain to Horanos, and what happens along the way.

Before you start: look your domain up

Type your domain into the WHOIS tool. It shows when the domain was registered, when it expires, who the current registrar is and which status codes it carries. Together they tell you whether a transfer is possible right now.

  • Age: generic domains usually cannot be transferred within 60 days of registration or of their last transfer. This is a general registry rule, not a condition of ours.
  • Expiry: the domain must be active, not expired. If it expires in a few days, renew it at your current provider first, or start early, because a transfer can take days.
  • Status: if you see "Transfer locked", remove the lock first. If you see "Expired, in the redemption period" or "Being deleted", it cannot be transferred now.
  • The holder's e-mail: make sure it is correct at your current provider, since the transfer approval message may be sent there.

Step 1: remove the transfer lock

Most providers lock transfers by default to protect your domain. The lock is called Transfer Lock or Registrar Lock, and WHOIS shows it as clientTransferProhibited. Log in to your current provider's panel, open the domain's settings and switch the lock off. If you cannot find the option, ask their support.

Step 2: get the transfer code

The transfer code is a password for the domain, called EPP code or Auth Code. You find it in your current provider's panel or get it from their support. Give it only to the registrar you are moving to: whoever holds the code can request the transfer.

Step 3: start the transfer with us

For generic domains such as .com, .net and .org there are two ways. The first is to do it yourself:

  1. 01Open the domain transfer page and type your domain into the check form.
  2. 02On our platform: paste the transfer code and pay the invoice.
  3. 03If your current provider e-mails you asking to approve, approve it.
  4. 04The transfer completes and the domain shows in your account with us.

The second is to let us do it: open a support request with the domain name and the transfer code. We prepare the transfer, send you the invoice and follow it until it is done. The transfer price of each extension is in the domain price table, in the "Transfer" column.

Will my site or e-mail stop?

No, as long as the name servers (DNS) stay as they are. A transfer only changes who renews the domain, so do not change the name servers while it runs. If you are moving your hosting too, switch them after the transfer completes, once your site is ready on the new hosting.

How long does it take, and what about the time left?

It depends on the extension and on your current provider. For generic domains, if the current registrar neither approves nor rejects the transfer, ICANN's rules approve it automatically after five days. If you approve the confirmation message yourself, it can finish sooner.

The time left on your registration is usually not lost with generic domains. Whether the transfer also adds a year to the expiry date differs from one extension to another, so ask us about your domain before you start.

.sy domains are transferred differently

Moving a .sy domain from another Syrian registrar does not go through the cart or a transfer code. Ask us in a support request or on WhatsApp and we send you the papers it needs. You return them signed and stamped and pay the invoice, and we complete the transfer. The holder and the domain's details stay the same: only the registrar changes.

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