Before you buy
Before you buy
Hosting
Which hosting plan should I choose?
Answer four short questions on the hosting page and we suggest a plan, or compare the plans side by side.
The plan quizWhat does every hosting plan include?
A free SSL certificate, daily backups, unlimited subdomains, LiteSpeed servers, NVMe SSD storage, 24/7 technical support, a 30-day money-back guarantee and free migration of your site.
Compare the plans in detailWhere do I find the price, space and limits of each plan?
On the comparison page. Prices come straight from the hosting platform, in US dollars or euros, and refresh every few minutes.
The comparison pageI have a WordPress site, a store or a company site. Where do I start?
Each kind has its own page explaining what matters for it, and the plans we suggest for it.
WordPress hostingWhen do I need a larger plan?
When traffic grows, when the number of pages and images grows, or when your team needs more mailboxes.
Business website hostingCan I change my plan later?
Yes, to a larger or a smaller plan. The price difference is worked out for the time left on your subscription.
Ask to change your planDomains
How do I know whether a name is free, and its price?
Type it in the domain search to see whether it is free and its price, international or Syrian.
Search for a domainHow long does an international domain like .com take?
International domains such as .com, .net and .org are registered in minutes.
Domain registrationWhat do I need to register a .sy domain?
The official form, signed and stamped, with the owner's details and two name servers. We review it before filing, and registration starts once it is complete and the order is paid.
Syrian .sy domainsCan I transfer my domain to you from another provider?
Yes, we move your domain from another provider with no site or e-mail downtime: yourself in the cart with the transfer code, or we do it for you. .sy domains too.
How to transfer your domainCan I point my domain at hosting somewhere else?
Yes, by changing the domain's name servers to that provider's. For a Syrian domain you write them on the form.
How to change name serversDo I get e-mail on my own domain?
Yes, we set up official e-mail on your company domain. The number of mailboxes in each plan is on the comparison page.
Compare the plansSSL certificates
Do I need to buy an SSL certificate with my hosting?
Usually not: every hosting plan includes a free SSL certificate. If you need a certificate that validates your company, it is on the SSL certificates page.
Compare SSL certificatesWho installs and renews the certificate?
We do: we install it and move the whole site to HTTPS, warn you before it expires and renew it on your behalf.
SSL certificatesPayment
How do I pay?
Four ways: ShamCash, cash at our office, bank transfer, or PayPal from any country. With each, quote the invoice number.
Payment methods step by stepWhen does my service start after I order?
When we mark the invoice as paid: as soon as we receive the amount with ShamCash or cash, and once a bank transfer reaches our account.
Payment detailsMoving your site
Is moving my current site free?
Yes, in every plan. We copy the files and the database, and test the site on our servers before pointing the domain to it, so your site never goes down while it moves.
How we move a WordPress siteWhat do I need to start the move?
Order the plan and tell us your current site's address. After the move you review the new copy, then we point the domain to it.
Choose your planRenewal
How does renewal work?
An invoice is created with every renewal and you find it in the client area, and we warn you before a domain or certificate expires.
Where do I find my invoice?How much is the renewal?
Renewal prices are in the price tables, straight from our platform; for .sy domains on their own page.
Syrian domain pricesWhat happens if the term ends and I have not renewed?
We warn you before it ends. After that there is a short grace period to renew, then the service is suspended until it is renewed.
Contact supportSupport
When and how do I reach technical support?
Around the clock, in Arabic and English: by WhatsApp, support ticket, Telegram bot or e-mail.
Support centreWill you help me choose before I buy?
Yes. Tell us about your site on WhatsApp, and we suggest the right plan so you do not pay for more than you need.
Refunds
Can I try the hosting without risk?
Yes, every hosting plan has a 30-day money-back guarantee. For domains and SSL certificates, refunds follow the terms of the registry or the certificate issuer.
HostingQuestions about projects, training or support after delivery? The FAQ
Hosting for your kind of site
Helpful guides
- Buy a domain and keep your current hostingRegister your domain with Horanos and keep your website and email with your current provider: the steps, what to do if you already ordered, and how long it takes.Read the guide
- How to choose web hosting you will not regret in a monthShared versus VPS, why server location matters more than advertised speed, and what to ask before you pay.Read the guide
- Outgoing email limits on shared hostingWhy limits exist, how messages are counted, and why shared hosting is not the place for newsletters.Read the guide
Still have a question?
Write to us on WhatsApp; we answer before you order or pay.

